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Everyone is tech support. This morning we were trying to connect an Apple TV device in the office so we could all share our screen on the large monitor that sits on a little table at the end of the room. I was watching our engagement and was intrigued to see that no one bowed out of the exploration of “how to get the darn thing working” – otherwise known as tech support. We were all on our devices Googling “how to” articles. Here is a picture.
So, this is the age we live in. Access to information is, or should be, ubiquitous. Discerning how useful the information is, that is, thinking critically about the application of the information becomes an important task, much more so than the finding and holding of the knowledge. Rather than information and knowledge being the centerpiece of our highest achievement as a group, team, society, or civilization, now, our glory is talk, interaction, collaboration, sharing, and trying things out together.